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> Support, Animas peeps suc
post Jan 16 2012, 01:30 PM
Post #1

IPF Rookie

Group: Members
Posts: 35
Joined: 16-December 11
From: South jersey shore
Member No.: 4,014
My Pump: Animas Ping

I have called Animas customer support 5x. i received a coupon for a free skin for my pump. When i called about it they said our systems are down and they would call me back. No call back. next day called and got the run around same thing we will call you back. Guess what no call back. My other calls where about When training i used 3 insets and 3 cart. So i asked if there was a way to replace them. The reply was sure no problem Blah Blah Blah. So when i called back again to try and set up my next delivery i asked about the replacement sets guess what nobody knew anything about that. I am not getting a warm fuzzy feeling with this company. don't get me wrong i luv the pump what i am concerned about is the support.
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