There is no software to remove from your system it is a web application. The first time you successfully used it
it installed a driver in the registry for the USB device. I would try to upgrade your IE first, if this does not
solve the problem you can use regedit to remove the Medtronic drivers from the registry. Then the next time
you open Carelink...IE will be forced to reload a fresh copy of the USB driver files.

If you go to START, RUN, and type in regedit and push enter this will take you to the registry editor. Go to edit,
find, and type in the word Medtronic and press enter, you will find the files...if you are not experienced using the
registry editor find someone to help you. You can also down load Revo Uninstaller Pro (It's free) this program
will do a better job removing all the registry files.

Good luck

I followed the steps you suggested for using regedit and a lot of addresses came up that had nothing to do with carelink or Medtronic. So being the illiterate computer user that I am, what exactly should I delete? My first inclination is to delete http://carelink.medtrnicdiabetes.com, but is there anything else I should delete?
Thanks so much for taking the time to trying to help me.